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June 7, 2007
Our work at the Hawarden Community Hospital is not just a job, but also a calling. The importance of our work demands our dedication to the following values:
We believe that each person possesses an innate human dignity and deserves our respect, regardless of differences in race, religion, ability, socioeconomic position or any other differentiating features.
When we are sick we are vulnerable. We may experience pain, fear, anxiety and hopelessness. In addition, the complexities of healthcare place many stresses on healthcare workers. Our responsibility as caregivers is to bear these experiences in mind and to respond to them with love. Mother Teresa said there are two kinds of human expressions: love and cries for love, both of which should be met with love. This is true for our patients, families, vendors and each other.
We are a small rural hospital – teamwork is critical both internally and externally. In order to optimize the health services for our community it is essential we collaborate with outside partners. In addition, employees of a rural hospital wear many hats. Our success is dependent on a coordinated collegial approach toward patient care and in all the activities that support patient care.
We have a special bond with our patients and communities, which is held together by trust. Trust is built on a foundation of integrity, competence, results and behavior congruent with these elements.
We recognize that attitude affects behavior. It is by our actions that we demonstrate our commitment and dedication to the hospital’s mission, vision and values. Positive attitudes create an environment where staff can express our values and create a truly healing environment. Negative attitudes will undermine our values and erode the care we deliver. We commit to a positive culture and will keep in mind the Betari box:
Hawarden Community Hospital – Values Descriptions